As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When trying to add a category, the message 'Successfully saved' appears, but the added category is not displayed.
Attached files: スクリーンショット 2025-01-15 13.19.24.png
スクリーンショット 2025-01-15 13.19.57.png
スクリーンショット 2025-01-15 13.20.04.png
Hello Yurika,
Thanks for reaching out to us. This is likely a caching issue conflict. Please try clearing your browser cookies and cache, and also make sure to clear the WordPress cache. Additionally, you can disable the option "Load Entities on page load" in the Activation settings.
If this doesn't resolve the issue, please provide the WordPress admin credentials, and we’ll assist you further.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I've removed the overseas attack guard. Please try again.
It's fixed! It was due to a plugin issue.
Hi Yurika,
Thanks for letting me know. Great to see that you were able to find the solution.
Should you have any other questions or issues, feel free to open a new ticket and we will kindly provide assistance there.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables