We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Tengo un problema con la cache de datos.
Tengo varias tablas wpdatatables asociadas a hojas de google sheets.
Cuando modifico datos de las sheets de google los cambios no se reflejan en wpdatatables.
tengo marcada la opción cache Data from source en cada wpdatatable
También he creado el cron en el sistema tal y como indicais en la página de ajustes.
Pero los datos no se actualizan hasta que no pulso Save Changes en la wpdatatable.
Por favor, ayuda
Gracias
efectivamente me faltaba marcar el segundo check la configuración de la tabla.
Voy a comprobar si ahora todo funciona
Gracias por la ayuda.
Te mantendré informado
todo funciona perfectamente ahora.
Gracias