"Not happy, to many thing are not working fine, or unlogical" (#3800467) / TMS-Plugins

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Public Ticket #3800467

Not happy, to many thing are not working fine, or unlogical

Closed

Comments

Mario Marugg started the conversation
January 14, 2025 at 10:45am
To whom i may concern
How can i conbine bookings? So if there is a cancellation, i don't need to erase every booking.
Why do some costumers not show up in my employes booking account?

If i set a payment to payed, it does not really work at all. The little "payed or not icon" does not change.
Here are a few things i struggle with. Thanks in advance and kind reguards
Mario
1,718
Uroš replied
January 15, 2025 at 2:30pm
Hello Mario,

Thank you for reaching out. To better understand and address the issues you're experiencing, could you kindly provide a screenshot or screen recording of the following?

Combining bookings:

The steps you're following when managing cancellations and combining bookings.

Customers not showing in the employee's booking account:

The employee's account view and the booking details that are not appearing.

Payment status not updating:

The process you're using to mark a payment as paid and the area where the status icon is not changing.

This will help us diagnose the problem more effectively and provide tailored guidance.
Kind Regards,

Uros Jovanovic
[email protected]

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