I am experiencing an issue with the Amelia plugin where I cannot select any dates in the calendar while trying to create or manage bookings. The calendar appears to load, but it does not allow me to choose any date, and no available slots are displayed for the services.
Context:
The plugin is used for managing different types of winery reservations, such as guided tours and wine tastings.
The issue happens both in the backend and on the booking frontend.
All necessary settings, like services, employees, and working hours, have been configured.
Observations:
The date range for available appointments is set, but the calendar still shows no selectable dates.
JavaScript errors related to the calendar functionality appear in the browser console.
The server time and WordPress time settings have been checked and seem correct, but the plugin might not be syncing properly.
Steps Taken:
Verified service and employee availability.
Ensured proper time zone configuration in WordPress and on the server.
Cleared the site and browser cache.
Checked the plugin version to ensure it is up to date.
Request:
If anyone has experienced a similar issue or knows how to resolve this, your help would be greatly appreciated. This is a critical problem, and resolving it is urgent as it directly affects the client’s ability to manage reservations.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3799796/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
I am experiencing an issue with the Amelia plugin where I cannot select any dates in the calendar while trying to create or manage bookings. The calendar appears to load, but it does not allow me to choose any date, and no available slots are displayed for the services.
Context:- The plugin is used for managing different types of winery reservations, such as guided tours and wine tastings.
- The issue happens both in the backend and on the booking frontend.
- All necessary settings, like services, employees, and working hours, have been configured.
Observations:- The date range for available appointments is set, but the calendar still shows no selectable dates.
- JavaScript errors related to the calendar functionality appear in the browser console.
- The server time and WordPress time settings have been checked and seem correct, but the plugin might not be syncing properly.
Steps Taken:- Verified service and employee availability.
- Ensured proper time zone configuration in WordPress and on the server.
- Cleared the site and browser cache.
- Checked the plugin version to ensure it is up to date.
Request:If anyone has experienced a similar issue or knows how to resolve this, your help would be greatly appreciated. This is a critical problem, and resolving it is urgent as it directly affects the client’s ability to manage reservations.
Thank you in advance for your support!
Hello Alberto,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3799796/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Uros Jovanovic
[email protected]
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