Hello Robert,

Thank you for bringing this issue to our attention. It seems there may be a discrepancy in how the payment status is displayed when editing the payment details in Amelia. We have noted this issue and will look into it further to ensure that the payment status is updated correctly in both the backend and finance section.

If you have any further details to share or additional questions, feel free to let me know!

Hello Robert,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Robert,

Thank you for your message.

Unfortunately, we do not have an NDA that we can sign at the moment. However, I assure you that we take data security very seriously and handle all information with the utmost care and confidentiality.

Regarding the issues you've reported, we have noted them, including the "undefined" label instead of "Rechnungs-Nummer" and the discrepancy in the total shown (€0) in the list view. These issues have been forwarded to our development team and will be addressed in an upcoming update.

Thank you for bringing these to our attention, and I appreciate your patience as we work on resolving them. If you have any additional details or encounter other issues, please don't hesitate to let me know.