Hi James,

Thank you for reaching out to us. Please find the answers to your questions below:

1. Does Amelia integrate with any point-of-sale (POS) systems?
Unfortunately, not at the moment. Currently, no native POS integration is available in Amelia.

2. If a client has paid a deposit, what’s the best way to process the remaining payment in person without complicating transaction records?
When customers arrive onsite for their appointment, they can pay the remaining balance in cash. This is clearly communicated to customers when they pay a deposit for an appointment.

3. Is there an efficient way to mark no-shows in the system?
Yes, Amelia can automatically tag no-shows if this option is enabled. Customers who miss appointments will have a color-coded tag in their profile and in the Appointments section:

• Gray tag: Missed one appointment.
• Yellow tag: Missed two appointments.
• Red tag: Missed three or more appointments.

These tags are applied automatically when the no-show tracking feature is activated.

4. How does Amelia accommodate walk-in appointments?
For walk-in appointments:

• Customers can pay using the "On Site" payment method when they arrive. This method applies to any appointments not paid online.
• If no appointments are booked in advance, an admin can manually book them through the backend by selecting the customer, date, time, and other necessary details.

I hope this helps! Let me know if you have any additional questions.