I have a booking form integrated with your plugin and I need help configuring it according to the following specifications:
Service Categories: I have created two categories – “Large Room Booking” and “Private Room Booking”. Each category includes several options:
1 adult
1 child
1 adult + 1 child
2 adults + 1 child
1 adult + 2 children
2 adults + 2 children
The maximum capacity for the “Large Room” is 14 people per time slot, and for the “Private Room” it is 4 people per time slot.
Question: How can I set these capacity limits for each time slot?
Problem with Time Slots: If I make a reservation (for example, 1 adult + 1 child) for a specific day and time (e.g., January 24th, 4:00 PM), afterwards, if I try to make another reservation for a different service (e.g., just 1 adult) in the same time slot, it no longer appears available. However, if I choose the same service as the first reservation, the time slot is displayed.
Question: How can I set the form so that the time slots remain available until the maximum capacity of 14/4 people is reached?
As Kenneth stated, you would need to enable "multiple booking of the same timeslot". By default, this is not configured, customers can only book one timeslot for particular service. So, in service settings, you need to configure the maximum capacity to more than 1 and you also need to enable the "Allow booking below minimum capacity" in Appointment settings. This will allow your customers to book the same timeslot multiple times until the maximum capacity is reached.
Hello,
I have a booking form integrated with your plugin and I need help configuring it according to the following specifications:
Service Categories: I have created two categories – “Large Room Booking” and “Private Room Booking”. Each category includes several options:
The maximum capacity for the “Large Room” is 14 people per time slot, and for the “Private Room” it is 4 people per time slot.
Question: How can I set these capacity limits for each time slot?
Problem with Time Slots: If I make a reservation (for example, 1 adult + 1 child) for a specific day and time (e.g., January 24th, 4:00 PM), afterwards, if I try to make another reservation for a different service (e.g., just 1 adult) in the same time slot, it no longer appears available. However, if I choose the same service as the first reservation, the time slot is displayed.
Question: How can I set the form so that the time slots remain available until the maximum capacity of 14/4 people is reached?
Thank you!
View Appointments and Events Settings (Amelia settings)
Allow booking below minimum capacity: Turn on
Hi Andrei,
As Kenneth stated, you would need to enable "multiple booking of the same timeslot". By default, this is not configured, customers can only book one timeslot for particular service. So, in service settings, you need to configure the maximum capacity to more than 1 and you also need to enable the "Allow booking below minimum capacity" in Appointment settings. This will allow your customers to book the same timeslot multiple times until the maximum capacity is reached.
Kind Regards,
Stefan Petrov
[email protected]
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