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  Public Ticket #3799226
notification
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  •  6
    Saskia started the conversation

    Hello,


    The notification mail one day before the booking.
    Is is possible to send this 2 days before the booking?
    This way my customers have the chance to cancel the appointment and donot have to pay anything (I have a 24 hour cancellation policy).
    When the get an email one day before the appointment they can never cancel, and that does not feel fair.
    Thanks


  •  784
    Stefan replied

    Hello,

    Yes, it's possible to configure this, but you would need to configure scheduled notifications for this purpose. You would need to configure the cronjob using third party plugin WPCrontol. You can find more information below 

    Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.

    Also, you can try this:

    */15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

    Or this:

    */15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'

    Or this:

    GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null

    WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.

    So, if you already read that, and still need some clarification here's some further info.

    You copy only the URL from below a scheduled notification:

    7810032183.png

    Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:

    2487877415.png

    Then go back to the "Cron Events" tab and click on "Add new":

    9085918175.png

    Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:

    file_get_contents("yourURL");
    2095163400.png

    Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:

    7642938415.png

    Click on Add Event, and that's it.

    The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.

    For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.

    In Amelia, in Notification settings, for scheduled notification, make sure to configure to configure the settings like this 

    5076682625.png

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

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  •  6
    Saskia replied

    That sounds like Spanish, what I speak, will dive into this challange! Thanks

  •  784
    Stefan replied

    Hi Saskia,

    It might just take a longer time to configure, but once you get it, you will see that it makes sense. Of course, let me know if you have any issues. 

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables