As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Amelia was ans Schuld be in German on my webpage, but now it is in Englisch. Pls help me to change it. I did configure the language to german, but didn't happen anything. Thank you in advance,
Franciska Kadar
Hello there,
Thank you for reaching out to us.
You need to set your page locale language do German but only German De-DE not De-CH
Amelia can only translate basic "original" language lie Spanish not Spanish Chile same goes for German so you need to use only German in WordPress also not German CH
This should help.,
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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