After support accessed my account to address an issue, the Google Meet integration stopped working. Previously, everything was functioning perfectly: Google Meet links were generated automatically, and I was conducting sessions without any issues.
Now, no links are generated, and the %google_meet_url% placeholder in notifications remains empty. I have already tried uninstalling and reinstalling Amelia and reconnecting Google Calendar from scratch, but the problem persists.
I do not use Zoom and did not request assistance with it. This issue only arose after the intervention by support. Please assist me urgently in restoring the functionality of Google Meet. Let me know if further action is required on my side.
Our support team did not cause this issue if that is what you are mentioning. Our agents never change important your data or vital configurations.
Can you please check these points :
1. Did you connect the Employee assigned to this Service to his/her Google Calendar?
If you are not sure how to check this, please check our Documentation with instructions here.
2. Did you check the "Enable Google Meet" option, in Amelia settings/Integrations/Google Calendar?
If you did that, each time when a new appointment is created it will be added to the Employee’s calendar,
and optionally, if you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Calendar Event on Google, the blue Google Meet button will be shown so that both the employee and the customer can join the Meet.
Let us know if that helped.
We wish you all the best and hope you have a wonderful day ahead.
Thank you very much, I finally found where the problem was. There was no skill in the services in integrations to Google Meet. It is already operational. thank you.
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
After support accessed my account to address an issue, the Google Meet integration stopped working. Previously, everything was functioning perfectly: Google Meet links were generated automatically, and I was conducting sessions without any issues.
Now, no links are generated, and the %google_meet_url% placeholder in notifications remains empty. I have already tried uninstalling and reinstalling Amelia and reconnecting Google Calendar from scratch, but the problem persists.
I do not use Zoom and did not request assistance with it. This issue only arose after the intervention by support. Please assist me urgently in restoring the functionality of Google Meet. Let me know if further action is required on my side.
Hello there,
Thank you for reaching out to us.
Our support team did not cause this issue if that is what you are mentioning. Our agents never change important your data or vital configurations.
Can you please check these points :
1. Did you connect the Employee assigned to this Service to his/her Google Calendar?
If you are not sure how to check this, please check our Documentation with instructions here.
2. Did you check the "Enable Google Meet" option, in Amelia settings/Integrations/Google Calendar?
If you did that, each time when a new appointment is created it will be added to the Employee’s calendar,
and optionally, if you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Calendar Event on Google, the blue Google Meet button will be shown so that both the employee and the customer can join the Meet.
Let us know if that helped.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello,
Thank you very much, I finally found where the problem was. There was no skill in the services in integrations to Google Meet. It is already operational. thank you.
Kind Regards,
Gila
Hello again,
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables