We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I WASTED HOURS AND FUCKING HOURS TO GET YOUR FUCKING PLUGIN TO WORK!!!!!
It keeps saying that I need to setup employees or services BOTH ARE SET
but the module doesn't fucking show up
Do I need a nuclear physicist certification to use your plugin????
Hi Giovanni,
First of all, I’m sorry to hear that you're having difficulties configuring Amelia. We’re here to help, but I kindly ask that we keep the tone constructive.
Could you please provide the WP admin credentials so I can log in and inspect the configuration? That will allow me to better explain what’s going on and guide you through the process.
Thanks, and I look forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Alleluja! Thanks :-)
Now it works, is because in Elementor there is a different set of settings which can be set and by removing these I could properly use the standard setting, very confusing indeed and you should do something about it as it can drive people crazy (like it did to me)
Thanks for your great support! :-)
Hi Giovanni,
You are welcome, i'm glad that I could help :)
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins that matter to our future customers.
It'd be awesome if you could leave a review on all three websites, but I know that may be too much to ask, so can you, please, leave a review at least on one of these websites:
If you have a couple of minutes, we would really appreciate it! No need to write any specific text.
As a token of our appreciation, we would like to offer you a $10 SMS credit for each review as long as you provide us with the link to your review or a screenshot (Capterra, for example, goes through a verification process and it takes a day or two before the review is visible).
Thanks in advance!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables