We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Error message when activating: "Formidable Forms integration for wpDataTables is an add-on - please install and activate wpDataTables and Formidable Forms to be able to use it!"
I have wpDataTables 7.0.1 already installed and activated.
I went to the TMS store and purchased Formidable Forms. The download I received is wdt-formidable-integration.zip. On my list of Plugins is "Formidable Forms integration for wpDataTables" which when I try to activate gives me the error message. Is there another license I need to purchase? and if so, where is it? The TMS store is still just offering me this integration product.