We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, for my usage of Amelia, I have 4 pickleball courts, 16 Basic Paddles and 4 Premium paddles. How can I set up the resources to prevent over booking on paddles that are added as extras. If one customer adds 4 premium paddles to their booking, it seems as if the next customer could do the same for the same time and I do not know how to prevent this. Thank you.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. what you want to achieve is not possible I'm afraid. Resources are for services and number of customers that can book. This can not be used for extras. What you want to achieve is not possible Im afraid. Perhaps you can create some premium services that will have premium paddle included since the price will be higher. This is not the perfect scenario for you but this is the best that we can offer you at this time. What you want to achieve is not possible in Amleia Im afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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