We've noticed a recent issue whereby the forgot password link for the customer panel isn't sending to Gmail and iCloud email addresses. Do you know if there is something preventing this?
I hope you are doing well. No issues like this have been reported so far. Perhaps, is the email configuration issue? I suppose you have SMTP configured?
I can test it using my Gmail address, but I’ll need the WP admin credentials to proceed. You can provide them here, just be sure to enable the "private" option so only we can see them.
Hi,
We've noticed a recent issue whereby the forgot password link for the customer panel isn't sending to Gmail and iCloud email addresses. Do you know if there is something preventing this?
Thanks
Hi Shauna,
I hope you are doing well. No issues like this have been reported so far. Perhaps, is the email configuration issue? I suppose you have SMTP configured?
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Thanks for your reply.
These were all working previously and we haven't changed anything so I'm not sure. I have SMTP configured yes. Anything you could suggest trying?
Thanks,
Shauna
Hi Shauna,
I can test it using my Gmail address, but I’ll need the WP admin credentials to proceed. You can provide them here, just be sure to enable the "private" option so only we can see them.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Shauna,
Thanks, but i forgot to ask for the URL of the website. Can you please provide the URL as well?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables