We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've spent many hours trying to get google cal to sync with amelia.
this is my setup
120 Employees, none of them have google cal attached to there employee account.I've created 1 account which links to a shared cal ([email protected])
I've setup google api and services then seem fine (but no requests yet)
no events or appointments have synced into wordpress
Ideally i want this to be events.
I've created a manual event, this doenst appear on my gcal
Any help and guidence really appriciated.
Attached files: screenshots-gffdotdj.zip
Hello Sy,
Thanks for reaching out to us. The employee must be assigned to the Google Calendar as per the integration instructions. Once assigned, all appointments booked within Amelia will automatically appear in the Google Calendar. However, please note that appointments booked directly on Google Calendar will not sync back to Amelia—only the corresponding timeslots will be blocked in Amelia to prevent double booking.
You can check the detailed instructions on this link. If the issue persists, please provide the WP admin credentials so I can log in and take a closer look.
Kind Regards,
Stefan Petrov
[email protected]
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