within older mobile devices like (iPhone X) with smaller screen height we face an issue, that the "booking" button is firstly hidden once you enter the detail of an event.
It seems that you need to scroll outside the event details display container to see the booking button.
The button is only displayed if you scroll a second time, but most people don't do this.
This causes a look of confusion of our visitor, first people reported this to us via WhatsApp.
Mobile screens are much narrower than desktops so to form must elongate so the scroll is necessary due to small screens. When screens are narrow and short they need to scroll to be able to book I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
There are hundreds and thousands of different mobile screens each varying in length and width so it would be most likely impossible to set this up for all screens and since they are much narrower as mentioned then laptops scroll is necessary for mobile views.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello support
within older mobile devices like (iPhone X) with smaller screen height we face an issue, that the "booking" button is firstly hidden once you enter the detail of an event.
It seems that you need to scroll outside the event details display container to see the booking button.
The button is only displayed if you scroll a second time, but most people don't do this.
This causes a look of confusion of our visitor, first people reported this to us via WhatsApp.
Many thx for your support.
PS: I tried to put a screen cast video on iphone x, but file size was too big. here is wetransfer link: https://wetransfer.com/downloads/ea7a4dfd9e4be3cbd1ee82d57a84008e20250107153027/61219abcd36e07990b25578157c800e720250107153045/d448fe?t_exp=1736523027&t_lsid=6f2b7c63-708b-40ae-bd6d-781e88cd61f3&t_network=email&t_rid=ZW1haWx8Njc3ZDQ2ZDQ0ZGZkZTcwNmYwM2E4MWMy&t_s=download_link&t_ts=1736263845
Attached files: IMG_9895.PNG
IMG_9896.PNG
Hello there,
Thank you for reaching out to us.
Mobile screens are much narrower than desktops so to form must elongate so the scroll is necessary due to small screens. When screens are narrow and short they need to scroll to be able to book I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
hello, thanks for response.
This double scroll behaviour is not good for us, we loose people for registering for paid events.
I found out that moving the whole div container upwards, makes it better.
So there is no solution to our problem, despite the double scroll workaround?
cheers Dietmar
Hello again,
There are hundreds and thousands of different mobile screens each varying in length and width so it would be most likely impossible to set this up for all screens and since they are much narrower as mentioned then laptops scroll is necessary for mobile views.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables