As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hallo ich habe Amelia innerhalb der 15 gekündigt. Bitte um Rückmeldung Ticket 3777963.
Besten Dank
Nadine Hellmuth
Attached files: Ticket 1 Amelia.PNG
Hello there,
Thank you for reaching out to us.
We do not send mails when you ask for a refund and you should receive it within 7 business days of your request please note that there was several days of holidays for New Year, Catholic Christmas and Orthodox Christmas so this can last for few days more since these were not business days. If you do not receive it within that time period then please reach out to us again so that we can check with sellers and banks.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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