I don't know how tu set up everything correctly. I make an event on-line. after making an order customer receives and e-mail with booking confirmation and URL to zoom. It is OK but customer receives this notification also if he chooses prepayment for bank account and it is still not paid. How to send notification with link to the zoom only if order is paid and completed?
I connected woocommerce status with amelia, only woocommerce' "completed" is connected with "accepted" in Amelia but it is still incorrect.
Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when you change the payment status to one of these, an appointment will be created.
To stop Amelia from creating an appointment for "Processing" or "On Hold" statuses, you can simply comment those lines of code in ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
Unfortunately, this will not work for events since they have only approved or canceled status. This is happening most likely because you are using prepayment method please use some other direct method of payment and this should not happen in that case.
We wish you all the best and hope you have a wonderful day ahead.
Remove Zoom URL from message about booking confirmation.
Add Zoom URL only to message with event reminder 1-day-before.
Connect all "not completed" statuses in woocommerce with "cancelled" status in amelia.
Connect only "completed" woocommerce status with "accepted" status in amelia.
Amelia will send 1-day-before e-mail reminder only if booking is accepted, is it right?
I understand that payment for bank account is not popular these days but what about failed payments via card? Amelia knows that it is not paid so cancel booking and doesn't send reminder?
It looks like something that should help but it would be best to test this out. Amelia will not send reminder notification (reminder notifications are set by your hosting provider on your server) if the booking is not approved it should not send reminder notifications if the booking is not complete.
We wish you all the best and hope you have a wonderful day ahead.
Hello!
I don't know how tu set up everything correctly. I make an event on-line. after making an order customer receives and e-mail with booking confirmation and URL to zoom. It is OK but customer receives this notification also if he chooses prepayment for bank account and it is still not paid. How to send notification with link to the zoom only if order is paid and completed?
I connected woocommerce status with amelia, only woocommerce' "completed" is connected with "accepted" in Amelia but it is still incorrect.
Hello there,
Thank you for reaching out to us.
Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when you change the payment status to one of these, an appointment will be created.
To stop Amelia from creating an appointment for "Processing" or "On Hold" statuses, you can simply comment those lines of code in ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
add_action('woocommerce_order_status_on-hold', [self::class, 'paymentComplete'], 10, 1); add_action('woocommerce_order_status_processing', [self::class, 'paymentComplete'], 10, 1);I hope that helps.
Kind Regards,
Marko Davidovic [email protected]
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Thank you, Marko.
To be clear... you write about appointment, will it work also for event?
And where exactly should I paste it? I tried in the last line and it caused critical error 😕
Hello again,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
Unfortunately, this will not work for events since they have only approved or canceled status. This is happening most likely because you are using prepayment method please use some other direct method of payment and this should not happen in that case.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Please let me know if it could help...
I understand that payment for bank account is not popular these days but what about failed payments via card? Amelia knows that it is not paid so cancel booking and doesn't send reminder?
Hello again,
It looks like something that should help but it would be best to test this out. Amelia will not send reminder notification (reminder notifications are set by your hosting provider on your server) if the booking is not approved it should not send reminder notifications if the booking is not complete.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables