As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3795591
wpdatatables not in the block list
Closed

Comments

  • Nathan started the conversation
    January 7, 2025 at 2:20am

    After i install the premium version, i don't see the wpdatatable in the block list (see attached screenshot) 

    I deleted the premium version and installed the lite version, the wpdatatable blocks shows up (see attached screenshot) . 

    Here are some attempts, but didn't work:

    1.download and re-intall the premium version

    2.clear the browser cache

    Below is my system info:

    WordPress Environment
    Home URL:
    Site URL:
    WP Content Path:/srv/htdocs/wp-content
    WP Path:/wordpress/core/6.7.1/
    WP Version:6.7.1
    WP Multisite:No
    PHP Memory Limit:512 MB
    WP Debug Mode:Inactive
    Language:en_US

    Attached files:  Lite version.png
      Premium Version.png

  •   Miloš replied privately