We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In the USA people use TAX and not VAT I tried changing it in Amelia Plugin on Wordpress - Customize - Event Form 2.0 - Settings - Payments - labels - summary segments - VAT. I changed it from VAT to TAX and I save it but then it will not update on my event list form on my website.
Thanks a lot for your help,
Hans
Yes, please fix this so this shows the name of the tax we input instead of "VAT".
In Canada we use "HST" and no one will understand what VAT is.
I was able to change this in under Amelia > Customize > Event List Booking Form > Events List > Labels > Event Card and scroll down to the VAT label
And also Amelia > Customize > Event List Booking Form > Payment > Labels > Summary Segment and scroll down to the VAT label
I'm able to change to "tax" everywhere, except on this page. If you were able, I'd appreciate how.
Attached files: Screenshot 2025-01-07 at 10.18.36 AM.png
Hello Hans,
Thanks for reaching out to us. You should be able to customize the label in the Customize settings / Event List Booking form. When you select the Event List Booking Form, select the Event list step and then under Labels, you will find the option to translate the strings.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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