As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hello,
I am currently in standard package of Amelia. Tomorrow i need to upgrade. And I need Pro version. Buy new Pro version is with discount 155$, but in Amelia upgrade is 222$. Is it good to buy with discount Amelia Pro?
Attached files: Screenshot 2025-01-04 at 16.47.41.png
Screenshot 2025-01-04 at 16.47.31.png
Hi Irena,
Apologies for the delayed response. The discounted pricing you see on our website applies only to new licenses. Unfortunately, the discount is not available for upgrades or renewals.
If you haven’t already, you can purchase a new license and request a refund for the existing one. However, since the automatic renewal occurred on Sunday, I assume the license has already been upgraded automatically?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Why your support is so slow and no replay 4 days. As i have clients and i needed help emergency. It was after holidays. And its not funny!!!
Very unhappy.
You have to sort it out your suppot. To have a phone, chat or any contact. Its not acceptable!
Hi Irena,
I see now that this ticket is related to your other one which I already responded. We have a notice about our break. Apologies again for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables