I'm having a really hard time trying to understand how to correctly configure time slots for a service, and I already took a look at the whole documentation but I'm still unable to do so, would gladly appreciate any help on this matter.

This is a general overview of what I'm trying to achieve.

For Pilates there are 1hr sessions. I have multiple employees assigned to this.

In a normal day it would like this;
Starting from 6:10am to 9:10am [4 sessions]
No sessions from 10:10am to 6:10pm
Another set of sessions ranging from 6:10 pm to 8:10pm.  [3 sessions]


I've tried everything and and I cannot achieve these specific time slots for the date selection part of the catalog booking form.

What's the step-by-step to follow here?

First of all, thank you quick and detailed reply.

You're right, the correct range for 4 morning sessions would be: 6:10am - 10:10am
The break hours would be set to 10:10am - 6:10pm
And for the 3 afternoon sessions this would be: 6:10pm - 9:10pm

I set this for the employee.

The problem I'm facing now when following your step-by-step is that, despite setting the ranges in the previously mentioned form, for some reason, the time slots display some random times (see attachement) such as as 2:10 am to 3:10 am. I don't know where that came from.

Hi, 

An issue that i found at one of my clients is that an admin can adjust an appointment by the minute if the Default Time Slot Step is set to 1 minute. However, employees can only modify the time based on the service duration when booking a time slot. If the “Use service duration for booking a time slot” option in the general settings is toggled off, the booking form becomes endless due to this setting.

It would be helpful if employees could also adjust the time of an appointment by the minute, with the form dynamically adapting to fit current appointments like the admins can.

Also, why an employee can't be an admin too? this would be solve a lot of issues.

Hello Stefan, thanks for your reply. Still having issues. Hope you could help me out as the Studio will open up soon, and I need to teach the coaches how to use the system. But first I must be able to use it myself.


This is what I've looked into since your last reply.

1. For the global business times I've set: (See attachment for screen grab)
Office/working hours: 6:00 am to 1:00 pm
Lunch break:  1:00 pm - 6:00 pm
Office/working hours: 6:00 pm to 9:10 pm

2. For the employees: (See attachment for screen grab)

4 morning 1-hr sessions set as the following: 6:10am - 10:10am
Lunch break: 10:10am - 6:10pm
3 afternoon  1-hr sessions set as the following: 6:10pm - 9:10pm

The option ""Use service duration for booking a time slot" has been enabled since the beginning.
Regarding the "buffer time". Should I enable it or disable it?


Either way, I've tried both options; buffer time enables and disabled, but with no avail.

The timeslots still appear weird.  (See attachment for screen grab)
You can appreciate in the screengrab that the hours displayed, none of them are actual time slots for any of my employees.

What else do you recommend I should look into?

Or perhaps, I might be misunderstanding the way Amelia could work for this specific Pilates studio, let me explain, just to get that out of the way for now.

1. Clients will buy packages
2. Clients should be able to book individual sessions for said packages within specific time-slots. These time slots won't change ever. As there are multiple coaches, while the time slots won't changes, the coaches will be randomized.

1. Coaches should be able to see the previously mentioned client who bought the package.
2. Coaches should be able to see the specific time slot the client chose.

1. For each time slot, each individual session would have a max capacity, once maxed out, it should be grayed out.


As far as I know, all of this is something you can achieve with Amelia, but you're the expert, let me know if I'm missing something.


Thanks, in advance.

SOLUTION: The problem for wrong time slots being shown was the "Show booking times in client time zone" option being turned ON. I turned it off and the settings for each employee and service became global and behaved as expected.

If your business is local and physically appointment based, I recommend you turn this option off right away.

Also, if this could help as a suggestion for the Amelia dev team, I think it could be suitable for this option to be turned off by default.

Thanks Stefan.