Hello Kellee,

Thank you for reaching out! Our business hours are from 8 AM to 7 PM, but please note that we do not offer live support during this time. We strive to provide the best support to each customer in a timely manner. To make things more efficient, let's break down the issues by topic, as handling multiple issues at once can be less effective.

Regarding the Zoom links, they are only generated when the appointment is booked. However, please ensure that the Zoom configuration is set up first and that the employee is assigned to a Zoom account. Group appointments, duo-sessions, or similar will not appear on the booking form, but you can configure an option that allows your customers to book the same timeslot multiple times. This will create a group appointment as all customers will book the same timeslot.

All customers should receive the same Zoom link in their notification template. For more details, please refer to this link.

As for the notifications, I kindly ask that you open a new ticket for this topic, as it is a separate matter.

If you have more questions, feel free to ask.