We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I purchased the Pro Version (my previous version was from Envato, named Premium) because I need special product lists for our woo shop generated (I am not professional concerning Sql queries) and I hoped, the woo addon would be helpful. I am quite disappointed, it cannot do what I need:
product table: post title / excerpt / guid / sku / evtl price /filtered by category (category option works fine)
Issues:
No option to link to the product page / No option to change order of columns (F.e: post title and excerpt must be together, in our case, it looks bad to have the sku in between)
Meanwhile I tried myself via SQL query but I needed hours to have all (4600) products displayed only in the active language (WPML), but then the search and filter function didn't work any more.
Maybe you can refund the costs and I have to go back to the previous version.I don't know how I can solve this.
Waiting for your answer. Thank you.
Juergen