Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi there,
Thank you for the update! I’m happy to share that most of the issues I was experiencing have been resolved with this latest update—great work, and I appreciate your efforts.
However, I’m currently facing challenges around handling 'extra' services purchased alongside regular services. Specifically:
This is a significant issue for my workflow because the extra service I’m trying to implement requires a third-party staff member to be present at the appointment. Without clear notifications, it’s hard to ensure that the necessary coordination takes place.
Ideally, I’d like a system where:
I’ve tried to set this up using tools like Integrately and AutomatorWP, but unfortunately, neither system seems to have a trigger for when an extra service is booked with a regular appointment. Could you consider adding this functionality? Alternatively, providing a custom webhook meta key or similar solution to call that function would be incredibly helpful.
Thank you for considering this request. It would make a big difference in streamlining our process and ensuring everything runs smoothly.
Wishing you a Happy New Year, and I appreciate your continued support!
Hello there,
Thank you for reaching out to us.
Notifications are triggered for appointment status approved,pending, canceled extras option I just additional option for appointment so it can not be created as notification I'm afraid.
The only option that exists at this time is extras placeholder that you can add in notifications that is it. I would ussually say that you leave a suggestion but what you want is not possible to set and it is a quite unique use case so this will not be implemented in Amelia in the future to be honest.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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