As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Hello, I am not sure if deleting the old plugin I sill have my data (tables), so when I update (install the new version) I can use it without problems.
Can you tell?
Thx,
Juan
Hi Juan,
I hope you're doing well. All your data will remain intact during an update unless you specifically choose to delete it. There is an option in the Activation settings called "Delete Amelia content." If this is enabled, it will delete the content. However, during an update, the data will not be deleted since you're only updating to a new version.
Please feel free to reach out if you have any additional questions or issues.
Kind Regards,
Stefan Petrov
[email protected]
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