Hi Adrian,

Apologies for the delayed response. Please reach out to Pabbly for more information. Amelia currently doesn’t have a "new appointment" hook, but Pabbly’s support team may be able to provide more details.

Hi Adrian,

Apologies for the delayed response. For more information on this matter, I recommend reaching out to Pabbly directly. They should be able to provide more detailed guidance regarding the integration. Amelia currently doesn’t have a "new appointment" hook, but Pabbly’s support team is typically well-equipped to help with questions related to third-party integrations.

Hi Adrian,

The information you’re referring to is not stored in the data tables; it can be found in the wp_options table. When reinstalling with the "enable" option, it will only delete the data tables (appointments, customers, events).

Hi Adrian,

Amelia itself doesn't have the language option. It uses the WordPress settings. Both the backend and frontend will be translated based on the language configured in Worpdress settings. However, to have the language switcher on your website, you would need to configure this with the third-party plugin. Each page must have page locale configured to the corresponding language, so Amelia can recognize the language and translate it accordingly. 

You can find more information on this link.

Hi Adrian,

I kindly ask for your understanding as I address a few points regarding our communication. We are always here to assist, but I feel it’s important to clarify our procedures to ensure efficient and effective support. There’s no need for this tone, as we’re here to help, not to argue. However, it seems the outlined procedures are not being followed.

As mentioned previously, for different topics, please open separate tickets with clear and precise information. Submitting multiple tickets across platforms creates confusion. For questions related to the same topic, summarizing them in a single ticket will allow us to address them more efficiently.

Furthermore, most of your inquiries are being submitted under the pre-purchase category, which is meant for general questions. Issues related to troubleshooting or "paid license" support should be submitted under the Amelia category to ensure they are addressed appropriately.

Posting multiple comments across platforms does not expedite resolutions and can delay the process. Having multiple messages within the same ticket is not efficient, we have a hundred tickets daily, so having precise information is helpful for us to understand the use case.

Thank you for your cooperation and understanding.

Hi Adrian,

No problem at all. I just wanted to make sure we're on the same page. It's much easier for us to navigate through the tickets when the subject is clear, and even better when there’s precise information included. It really makes a difference when we can provide a solution in one reply, rather than ten, for example.

That said, regarding the multilingual issue, unfortunately, we’re not able to see the correct setup at the moment. What we can see is that the page is still displaying the locale as EN_US.

Please note that the strings won't be translated into different languages if the locale language isn't configured properly for each page. Since this involves a multilingual setup, could you provide us with more information about the plugin and its configuration?

Additionally, we can see that you’re using the premium version of the plugin; however, we are unable to find any information about your license in our database. Could you please provide us with the purchase code or the email address you used for the purchase? Unfortunately, as mentioned, we’re unable to offer "paid license" support in the pre-purchase category.

If the license was purchased from a third-party source (rather than our website), please be aware that this could lead to legal consequences, just to clarify.

https://wpamelia.com/amelia-nulled/

Hi Adrian,

You are always welcome to reach out to us in pre-purchase category for general questions. Of course, we are looking forward to seeing you as an Amelia user in the future. 

Have a nice day, as well. 

Hi Adrian,

Sorry to hear that, i completely understand. Everybody can have a bad day. 

Have a nice day, as well.