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  Public Ticket #3790275
Create unique webhooks for each employees bookings; or is there a way to create a Zapier zap depending on which Emploeeys service is booked.
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  • David started the conversation

    Hello,

    We are trying to connect multiple Employees' Zoom accounts through Amelia, and I've read that it currently is not a feature that has been added.

    So my questions is, is there a way to create a custom webhook for each employee's bookings so we can create custom Zaps in Zapier to connect to their individual Zoom accounts.

    Many of our service providers have their own licensed Zoom accounts, and since Zoom does not allow individual Pro accounts to become members of each other, then e have to find another solution... so I thought I'd ask if you have a viable known solution to this (I know others have faced the same thing).

    Thank you,

    David

  •  1,665
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Personal Zoom accounts can't be linked yet. 

    We'll work on that in the future, but in order for each employee to have his own Zoom account, they need to be added to the "Users" within the owner's account. 

    Zoom charges this, and it's not free, so in order to be able to add multiple accounts, you would need to acquire one of Zoom's paid plans. 

    I'd love to tell you when the personal accounts will be acceptable in Amelia, but we don't have an ETA on that yet.

    We will elaborate in more detail about the current possibilities for creating multiple users in Amelia's integration with Zoom:

    At the moment, it's not possible to connect multiple Zoom accounts to Amelia.

    You can connect only one business account (since free accounts don't have the multi-users option) and add each Employee as a User to this account.

    - But, if you wish to link one Zoom account with multiple employees, you could do that with Zoom Premium.

    -

    As for connecting the employees to Zoom, once you set up the Zoom Settings you will need to connect your employees/events with Zoom hosts.

    To connect employees, go to the Employees page, open Employee, and you will see the option “Zoom User”. Open the dropdown, and you will see the user that you have created while creating the Zoom application.

    Screen-Shot-2020-04-02-at-17.46.03.pngScreen-Shot-2020-04-02-at-17.46.03-1024x166.png

    It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on “User Management” in the left sidebar and then click on “Users”.

    Screen-Shot-2020-04-02-at-17.53.19.pngScreen-Shot-2020-04-02-at-17.53.19.png

    Then click on the “+Add Users” button to add a new user.

    Screen-Shot-2020-04-02-at-17.53.31.pngScreen-Shot-2020-04-02-at-17.53.31-1024x156.png

    The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.

    Zoom is configured via the JWT application made by the admin here: https://marketplace.zoom.us/.

     If you want each employee to be linked to their Zoom account, you must pay the Zoom premium and add users through the Users section. They can't use private accounts, so you would have to pay Zoom Premium to get slots for additional users. When you add them, you can then link them through the Employees section to a specific Zoom account within the organization created in Zoom.

    -

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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  • David replied

    Hi Marko,


    Thanks for your reply. However, I already mentioned I am aware about "not being able to link 2 Pro Zoom accounts" in both Zoom and Amelia. That's why I asked about Zapier...

    I would like to know if it's possible to use Zapier to only fetch bookings from a specific user/employee on our site? This would allow us to use Zapier for everything else... but I can't see any documentation to use a webhook for a specific user's bookings; to create multiple custom Zaps.

    Is it possible to get the data from a specific user/employee through a Zapier webhook?

    Thanks,
    David

  •  1,665
    Marko replied

    Hello again,

    We cannot say for sure since Amelia is not deigned to work in that way you can tra and you can read more about it on this link https://wpamelia.com/web-hooks-settings/

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables