We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3789437
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Comments

  • angel started the conversation
    December 24, 2024 at 1:51pm

    For individual massage services or events on a specific day, I think it would be good for me, Amelia. But could you tell me if it is possible to configure a weekly group yoga class so that it can only be booked on a specific day and time? For example, we give yoga classes on Wednesdays from 8 to 9 pm only and people sign up for the 4 classes a month for €30 a month in total, the 4 classes, 4 hours. Could that be done? And then for a pilates class on Tuesdays, it is 4 Tuesdays a month, 4 hours, €20 in total. But if you come on Thursdays too, that is, 2 hours a week, it is €25 a month as a package for the 8 hours. But only on Tuesdays and Thursdays from 8 to 9 pm.



  •  1,696
    Uroš replied
    December 25, 2024 at 12:03pm

    Hello Angel,

    Thank you for reaching out!

    With Amelia, you can definitely set up weekly group classes with specific schedules and pricing:

    1. Yoga Class on Wednesdays (8–9 PM)

      • You can create a Recurring Group Service specifically for Wednesdays.
      • Customers can book a package for 4 classes per month at a fixed price of €30.

    2. Pilates Class on Tuesdays (8–9 PM)

      • You can set up another Recurring Group Service for Tuesdays.
      • The price can be fixed at €20 for 4 classes per month.

    3. Pilates Package (Tuesdays & Thursdays)

      • Amelia supports Packages, allowing you to bundle multiple recurring sessions.
      • You can create a package for 8 sessions (4 Tuesdays + 4 Thursdays) at €25 per month.

    Each service or package can have its own schedule, price, and booking rules, ensuring customers can only book the designated time slots.

    Let me know if you’d like assistance in configuring these settings!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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