Hello there,

Thank you for reaching out to us.

We are not familiar with Dokan but we do have integration with WooCommerce. You can read more about it on this link https://wpamelia.com/woocommerce-integration/.

We will explain how the logic between Amelia bookings and WooCommerce Products works:

-

Once you enable WooCommerce as a payment method,  in Amelia settings/Payment settings,

a new Woo Product is automatically created, named "Appointment".

You will be able to see it in the back-end of WordPress in WooCommerce/Products:

By default, all services/events are connected to this WooCommerce product,

you are able to edit it/rename it, etc.

You are also able to add multiple products and choose which product is connected to which Service/Event.

In Amelia, go to the Services page, edit one of the services and you will see the Settings/Payments tab.

Here you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service. 

The same applies to Events. 

This way, you will be able to set different taxes and other WooCommerce options for each product and each service/event in Amelia.

After setting the product, you can set the Tax and/or invoice option, or if you don’t need either of these options, you can start using the WooCommerce payment methods

1. We have recently updated our Documentation page that explains how you can connect the statuses between Amelia and WooCommerce;

2. You can also add taxes, and invoices if you wish, with WooCommerce as well;

3. In the “Redirect page” option you can choose which page customers will be redirected to after they finish their booking successfully. If you select the “WooCommerce Thank you page”, your users will stay on the last page of WooCommerce, and if you choose the “Amelia Add to Calendar page”, your customers will be redirected to the Congratulations page in Amelia, with the option to add their appointment or event to their calendar. -

All of this is explained on this page - https://wpamelia.com/woocommerce-integration/

This should help in case it does not and you still want a refund. 

Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.  

Hello again,

We understand in that case just follow the instructions that we have sent you bellow. 

Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.