Hello Cara,

Thank you for reaching out to us. Here’s what you need to do:

1. Deactivate the license from the Plugins section.
2. Clear your cache.
3. Install the Pro license again.
4. Once installed, enter the purchase code in the Activation settings.

After completing these steps, Amelia should recognize the domain and license.

An important step is to clear your browser cookies/cache after the reinstallation to ensure everything works smoothly.

Of course, let me know if it works.