We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear,
My highchart stock is only visibile in the back-end but not in front-end
I've got this error message in chrome:
Uncaught TypeError: Cannot read properties of undefined (reading 'Core/Axis/Axis.js')
at highcharts-stock.js?ver=7.0.1:9:547
at highcharts-stock.js?ver=7.0.1:9:217
at highcharts-stock.js?ver=7.0.1:9:269
please help
Hi Konraad,
We released a new wpDataTables Update 7.1, which fixes this issue for HighCharts and the Highchart Stock charts.
Please update and purge the cache of your Site - after that, refresh the Page, and it should be fixed.
Let us know if you still encounter any issues.
Kind Regards,
Miloš Jovanović
[email protected]
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