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  Public Ticket #3786872
Unable to Save New Bookings
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  • Titus started the conversation

    Hi,

    I’ve noticed an issue where I can no longer create new bookings (backend). When I fill out all the required fields and press "Save," nothing happens.

    Here are the specific details of the issue:

    1. There is no warning, error message, or notice displayed when attempting to save a new booking.
    2. The fields appear to be filled correctly, but pressing "Save" does not trigger any response.
    3. For reference, rescheduling existing bookings works fine. The issue seems to be isolated to creating and saving new ones.

    This issue seems to be a bug, as it was functioning properly before. Could you please assist in troubleshooting and resolving this?

    Thank you for your support,

  •   Uroš replied privately
  • Titus replied

    Hi Uros,

    Thank you for your response.

    You were right—that was indeed the problem. On November 22, 2024, I ran a simulation for a booking on the front end using an admin email. Interestingly, I only encountered the issue of being unable to save a new booking a few days ago.

    Regardless, I’ll make sure to be more cautious moving forward.

    Thanks again for your help!

    All the best,