We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3786866
Compatibility Issue Between WPDataTables and Elementor
Closed

Comments

  • Lucas Petrášek started the conversation

    Dear WPDataTables Team,

    I hope you are doing great!


    I am reaching out because I have ran into a compatibility issue between WPDataTables and Elementor that has occurred after a recent Elementor update.

    What happens:
    • WPDataTables works on pages that do not use Elementor.
    • However, when the table is embedded on a page built with Elementor, it initially loads fine, but after refreshing the page, the table fails to render correctly.
    • This issue began after updating Elementor to the latest version (3.26.0 and up).

    Could you please investigate this issue? I’d appreciate any guidance, fixes, or workarounds you can provide. If you need additional details, please let me know.


    Thank you very much in advance!


    Best regards,

    Lucas Petrášek

  • Lucas Petrášek replied

    Update: I managed to solve the issue.

  •   Miloš replied privately
  • Lucas Petrášek replied

    Hi Miloš,


    Thank you very much, I appreciate it. I will also update the plugin as you mentioned.


    I wish you a wonderful Christmas!:)


    Best regards,

    Lucas

  •   Miloš replied privately