I encountered an issue while using the Search View element in Amelia on the front end. After following the booking steps, the system does not display the WooCommerce checkout step and directly marks the appointment as completed.
However, when I use the default pop-up booking form, the WooCommerce checkout process appears and works as expected.
Could you please let me know what might be causing this issue? Are there any specific settings or configurations required to ensure the WooCommerce checkout step functions properly with the Search View element?
Thank you for your time and assistance. I look forward to your response.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Amelia Support Team,
I encountered an issue while using the Search View element in Amelia on the front end. After following the booking steps, the system does not display the WooCommerce checkout step and directly marks the appointment as completed.
However, when I use the default pop-up booking form, the WooCommerce checkout process appears and works as expected.
Could you please let me know what might be causing this issue? Are there any specific settings or configurations required to ensure the WooCommerce checkout step functions properly with the Search View element?
Thank you for your time and assistance. I look forward to your response.
Regards,
Eric
Attached files: 2024-12-19 01 52 17.png
Hello Po,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Po,
I will let you know as soon as possible.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables