We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm seeing a JS conflict with Elementor. It's happening with the current version of Elementor, and the recent prior versions.
An uncaught reference error is showing in console for /wpdatatables/integrations/starter/page-builders/elementor/js/wdt-custom-elementor-js.js It is indicating Line 3
It's causing a conflict for our main navigation menu on mobile and other JS interactions from Elementor.
I'm not exactly sure when it first started, but we first noticed it today. I do know that this week's version update to Elementor was problematic for a lot of people, so a lot folks are running down plugin conflicts right now. I rolled Elementor back to 3.25 and the conflict with WDT is still happening there, making not just a problem with the versions of it in the last few months.
Can you take a look at it and see what you can find out. We've currently got WDT disabled so our navigation can work on mobile.
This ticket can probably be disregarded, I see that it is a duplicate of this one https://tmsplugins.ticksy.com/ticket/3782006/