Is there a way to integrate the WooCommerce account dashboard with the Amelia Customer Panel? Currently, payments for our orders through Amelia are processed via WooCommerce. To eliminate users having to login with two different accounts, we'd like for users to see not only their orders in the WooCommerce dashboard, but also their Amelia appointments and events. Is this possible?
In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Amelia need to have "Amelia Customer" or "Amelia Employee" user role assigned to them.
If there's a created WordPress user, but they don't yet have anything purchased through Amelia, you need to enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, and then - after they log into their WordPress user, once they land on Amelia's booking page, their details will already be populated, and once they purchase the appointment, they'll be added to Amelia/Customers; linked to the WordPress user, and they will be able to visit the Amelia Customer Panel without logging in (since they're already logged in as a WordPress user).
If you already created a user with "Amelia Customer" but they haven't purchased anything with Amelia yet, that user won't be linked to any customers you have in Amelia, so before they are able to log into Amelia's Customer Panel, they either need to book an appointment while they're logged into WordPress, WooCommerce, or a membership plugin, or you need to create a customer by going into Amelia/Customers/Add Customer. When you create a customer, link that customer to the WordPress user, and that's it. After that, they will be able to log in with the same password that's used for logging into WordPress.
Please note: If you change the password of the employee, or the customer through WordPress, the same password will apply to Amelia's Panels, but if you change the password through the Customer or the Employee Panel in Amelia, that password will not be applied to the WordPress user role. This is because Amelia doesn't require a WordPress user to be created in order to grant access to the panels - that is optional, and Amelia can't modify the password for WordPress users.
Thanks for this information. In the Amelia settings I have "Automatically create Amelia Customer user" enabled. However, when I log in to the site as a WordPress user and sign up for an Amelia event I am not assigned the Amelia Customer role in WordPress. Ultimately, I would like to not only see my Amelia orders in the WordPress my account page, but also see the Amelia events I signed up for in this same interface. Is that possible?
Is there a way to integrate the WooCommerce account dashboard with the Amelia Customer Panel? Currently, payments for our orders through Amelia are processed via WooCommerce. To eliminate users having to login with two different accounts, we'd like for users to see not only their orders in the WooCommerce dashboard, but also their Amelia appointments and events. Is this possible?
Hello Cara,
Thank you for reaching out to us.
In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, customers and employees in Amelia need to have "Amelia Customer" or "Amelia Employee" user role assigned to them.
If there's a created WordPress user, but they don't yet have anything purchased through Amelia, you need to enable "Automatically create Amelia Customer user" in Amelia Settings/Roles/Customer, and then - after they log into their WordPress user, once they land on Amelia's booking page, their details will already be populated, and once they purchase the appointment, they'll be added to Amelia/Customers; linked to the WordPress user, and they will be able to visit the Amelia Customer Panel without logging in (since they're already logged in as a WordPress user).
If you already created a user with "Amelia Customer" but they haven't purchased anything with Amelia yet, that user won't be linked to any customers you have in Amelia, so before they are able to log into Amelia's Customer Panel, they either need to book an appointment while they're logged into WordPress, WooCommerce, or a membership plugin, or you need to create a customer by going into Amelia/Customers/Add Customer. When you create a customer, link that customer to the WordPress user, and that's it. After that, they will be able to log in with the same password that's used for logging into WordPress.
Please take a look at our video about this: https://youtu.be/nm7f7RDSYow
Please note: If you change the password of the employee, or the customer through WordPress, the same password will apply to Amelia's Panels, but if you change the password through the Customer or the Employee Panel in Amelia, that password will not be applied to the WordPress user role. This is because Amelia doesn't require a WordPress user to be created in order to grant access to the panels - that is optional, and Amelia can't modify the password for WordPress users.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
Thanks for this information. In the Amelia settings I have "Automatically create Amelia Customer user" enabled. However, when I log in to the site as a WordPress user and sign up for an Amelia event I am not assigned the Amelia Customer role in WordPress. Ultimately, I would like to not only see my Amelia orders in the WordPress my account page, but also see the Amelia events I signed up for in this same interface. Is that possible?
Hello Cara,
Thank you for the update on this.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
This feature will be implemented in one of the future updates, but there is no ETA at the moment.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables