Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
How long does it take to get a reponse from the Amelia support team?
New to this, I have submitted two 'tickets' asking for help with an admin issue over 7 hours ago and heard nothing.
Ironically, past of the reason I chose Amelia was for the year of support....
Hello Nick,
Thank you for reaching out.
We respond to all tickets as soon as possible, but please note that our support is not live chat, so there may be a bit of a delay. Rest assured, we are actively working to assist you and will respond to your inquiries as soon as we can.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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