We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hola!
Cada vez que editamos un evento (una foto, la cantidad de entradas disponibles o una palabra en la descripción) se envía una notificación automática a todos los clientes que han comprado entradas para ese evento.
Este es el mensaje que llega a los clientes:
"Event Details Changed"
Hi SALA MIRARI,Details of the event on 21 de diciembre de 2024 21:00 have changed:
Hemos intentado suprimir estas notificaciones sin éxito.
Hemos quitado la selección de casi todas las notificaciones (a excepción de "reserva aprobada" / "evento reservado" y "evento cancelado") , pero siguen enviándose estas notificaciones sobre cambios "Event Details Changed"
Hola Mirian,
Gracias por ponerte en contacto con nosotros. Esto ocurre por defecto, ya que las notificaciones se envían a todos los clientes cuando hay un cambio en los detalles del evento. Para evitarlo, debes desmarcar la opción correspondiente en la configuración del evento.
Kind Regards,
Stefan Petrov
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables