We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to either remove the "timetable" from Amelia event info. We are doing events and workshops that span an entire weekend with multiple days including overnights. It is confusing for people to see a daily time. I'd love to be able to set the time up to not just be a daily time, but a span of time, or if that's not possible, to remove the "timetable" information from the event info in the description.
Hi Jared,
Thanks for reaching out to us. Unfortunatelly, there is no such option currently in Amelia, but it can be customized with the CSS code.
You can use this CSS code, for example
#pane-first > div.am-eli__timetable.am-eli__main-item{
display: none!important;
}
It would look like this
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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That seems to be working. Thanks!
You are welcome, Jared.
Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables