Problem: The integration between Amelia and Google Calendar is partially working. Here's a clear breakdown:

1. API Connection:
   • The Google Calendar API is correctly set up in Google Cloud Console.
   • Requests to read events (GET) are working: calendar availability is successfully synced.
2. Missing INSERT Requests:
   • When a client books an appointment via Amelia, there are no Events.Insert requests sent to Google Calendar.
   • As a result, the booking does not appear in the connected calendar.
3. Tests Conducted:
   • The API shows activity: requests like Events.List and CalendarList.List appear in the logs.
   • No errors are displayed on the API side.
   • However, there are no traces of Events.Insert calls in the logs.
   • Amelia is correctly connected to the API with the proper OAuth credentials and permissions (Editor role).
4. Expectation:
   • I need to understand why Amelia is not sending the Events.Insert request to Google Calendar.
   • How can I fix this issue so that bookings made through Amelia are automatically added to the connected Google Calendar?

Summary: The API connection works for reading events, but the INSERT operation doesn't occur. As a result, bookings are not added to the calendar.

Let me know how to resolve this issue.

best regards