I purchased the Standard plan, but the Amelia options that require this plan are still locked. I would like your assistance as soon as possible. Thank you!
I recently purchased the Standard plan for Amelia, expecting access to all the features included in this package. However, I noticed that some options and functionalities that are supposed to be available with the Standard plan remain locked. I’ve double-checked my account, but it seems the issue persists.
Could you please assist me in resolving this problem as soon as possible? I’m eager to start using the full features of the plan I paid for. Thank you for your prompt support!
Amelia does not give me access to add payment methods. I already have payment methods on my website, but I cannot find where to add payment options so that users can pay while booking their appointments. I have the Standard plan.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you for clarifying your requirements! You can achieve this by using Stripe as your payment gateway. Stripe allows customers to enter their card information and make payments directly during the booking process.
To set it up:
Go to your Amelia plugin settings.
Navigate to the Payments tab and enable Stripe.
Enter your Stripe API keys to connect your account.
Ensure the payment option is enabled for the services where you'd like customers to pay during booking.
Once configured, customers will see the option to enter their card details and complete their payment directly.
I recently purchased the Standard plan for Amelia, expecting access to all the features included in this package. However, I noticed that some options and functionalities that are supposed to be available with the Standard plan remain locked. I’ve double-checked my account, but it seems the issue persists.
Could you please assist me in resolving this problem as soon as possible? I’m eager to start using the full features of the plan I paid for. Thank you for your prompt support!
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Hello,
Thank you for reaching out to us.
For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store.
After that, install it on your website, clear the cache and it should be fine.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Amelia does not give me access to add payment methods. I already have payment methods on my website, but I cannot find where to add payment options so that users can pay while booking their appointments. I have the Standard plan.
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Hello Peg,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Peg,
Thank you for the update on this.
I performed checks and all of hte payments options in Amelia are available for configuration on the Amelia/Settings/Payments page.
Let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Peg,
Thank you for clarifying your requirements! You can achieve this by using Stripe as your payment gateway. Stripe allows customers to enter their card information and make payments directly during the booking process.
To set it up:
Once configured, customers will see the option to enter their card details and complete their payment directly.
Let me know if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables