Hello,

Thank you for reaching out to us.

For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store.

After that, install it on your website, clear the cache and it should be fine.

Please let me know if that works for you or not.

Hello Peg,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Peg,

Thank you for the update on this.

I performed checks and all of hte payments options in Amelia are available for configuration on the Amelia/Settings/Payments page.

Let me know if that works for you.

Hello Peg,

Thank you for clarifying your requirements! You can achieve this by using Stripe as your payment gateway. Stripe allows customers to enter their card information and make payments directly during the booking process.

To set it up:

1. Go to your Amelia plugin settings.
2. Navigate to the Payments tab and enable Stripe.
3. Enter your Stripe API keys to connect your account.
4. Ensure the payment option is enabled for the services where you'd like customers to pay during booking.

Once configured, customers will see the option to enter their card details and complete their payment directly.

Let me know if you need further assistance!

Hello Peg,

The issue seems to be that the email is not registered.

Can you please create another user with my specific email and let me know if it works or not: [email protected]

Looking forward to your reply.