We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
deleted
Also, is there a way to see Timeslot availability before they select a service? This way customers know how long they can book a room based on availability?
Maybe a calendar with blocked out timeslots like you have on the backend panel? or a google calendar day view?
Please ignore the first message. I just need to know if there is a way to display the calendar in blocked out time slots and book directly from that.
Hello Kyle,
Thank you for reaching out to us and for your update on the first issue.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
So there is no way for a customer to see what the availability of an employee (or in my case a room) is? My use case is for renting a karaoke room from 1 hour to 4 hours. Is there a way to show a booker how long they can rent a room for? I may need to just get a refund and come back when you have that functionality built. Please let me know thank you
Hello Kyle,
Thank you for your message. Yes, when a customer selects an employee or service on the front-end, they will indeed see a calendar displaying all the available time slots and days. This will allow them to choose an available time and duration.
For your use case, where customers rent a karaoke room for 1 to 4 hours, you can set the duration of available bookings through the service settings in Amelia. You can define time slots and availability for the karaoke room as a "service," which should enable customers to book the room for the desired duration.
If you need further clarification or assistance in setting this up, feel free to reach out. I'm happy to help!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables