As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I have a question. I'm working with the new features of Amelia, taxes, and invoices, and it's fantastic! However, I'm facing a problem. In my state, the law requires that invoices include, in addition to the client’s first and last name, their address and tax code. I added the custom fields in the checkout form, but I see that they are not included in the invoices. This is a big issue. How can I fix this? Thank you in advance!
Hi Varia,
Thank you for your message. Unfortunately, there is currently no option to include custom fields from the checkout form in the invoices. The fields displayed on invoices are predefined and cannot be customized at this time.
If you have any additional questions or need further assistance, feel free to reach out!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
thank you very much. At this point, I would need to request a refund as this upgrade is not useful for me. How can I proceed?
Hello Varia,
Thank you for your patience. I’ve processed the refund for your upgrade. Please allow a few business days for the amount to reflect in your account, depending on your payment provider.
If there’s anything else I can assist you with, feel free to reach out.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables