Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi Team ,
I have a system-generated coupon code that uses lowercase letters.
Some non-technical users are entering the code in uppercase format, and the system is not recognizing it, resulting in a "wrong coupon code" error.
The requirement is to make the coupon code case-insensitive so that the system automatically detects it as valid, regardless of whether the user enters it in lowercase, uppercase, or a mix of both.
I tried using Amelia custom hooks in functions.php, but it didn't work.
Could you please assist me with this?
Here , I have attached screensho of actual coupon code and user which tries to enter coupon code.
https://prnt.sc/krgCw2OX7ta2
https://prnt.sc/Xppt_BuzA7gX
Also added the screenshot of code which I have added but it didn't work.
https://prnt.sc/sGbw3aHqv5g7
Hi Vrushabh,
Thanks for reaching out to us. This option has already been added. You can find it in Payment settings, Coupon section. Please let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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