J'ai un problème de rsponsive avec les écrans de smartphones en ce qui concerne le short code ameliacatalog booking et cela m'empêche de mettre mon site en ligne ce qui est vraiment très ennuyeux.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one-minute video?
We wish you all the best and hope you have a wonderful day ahead.
The issue I'm facing is with the short code Ameliacatalogbooking and with responsive mode on smartphones' screen.
As you can see on the attached pictures, the layout is ok on bigger screens (2 first pictures) but on the smartphones' screen the short code appears in two columns ( third picture) and the result is that when I'm on my website with my smartphone , it is impossible to use the booking process because it'is impossible to read what is written. The letter about 1.5 and 2 centimers between each of them and the columns are huge (vertically). The booking system works, but only because I know what is written and where I have to click. But for all the other persons, it is impossible to use it.
Could we please help me because it's a big problem for me?
We would need to test this out this looks like a possible conflict but we could be wrong so we need to test this out but we can not since your site is in maintenance mode. Can you please turn this of and let us know when we can test this?
We do not have such issues so this is related directly to your site and we need to check this out.
We wish you all the best and hope you have a wonderful day ahead.
Is it possible for you to connect to my website tomorrow morning at 10 am French Time ? If yes, I will put it online at this time so that you can check what's wrong. Thank you,
We do not work on weekends so we could not reply sooner. Unfortunately we can not specify the time when we will be able to work on your ticket because we work on tickets in order in which they arrive. So as soon as your ticket pops up again we will reply to it. In case that you do not want to set it live in longer period of time you can send us aa staging site so that we can test this there.
If you ask how to send this you can just click on private button below and send us link and credentials here. If you ask us how you can create a staging site for that you will need to reach out to your hosting provider.
We wish you all the best and hope you have a wonderful day ahead.
Once again we can not access your site and you did not send us anything that we have asked for so that we can resolve this issues
Amelia does not have any such or similar issue so this is related to your site only so there can be some sort of conflict or similar or perhaps this is only due to your device.
We can not know or try to resolve the issue if you do not give us
Temporary admin access to your site so that we can take a look
Or if you do not send us a staging site so that we can see this here
In any case without access front end and backend we can not see or resolve the issue.
We wish you all the best and hope you have a wonderful day ahead.
Thank you for your help. My website is now online so I think you can access and see if you can resolve my problem with the ameliacatalogbooking short code.
Bonjour,
J'ai un problème de rsponsive avec les écrans de smartphones en ce qui concerne le short code ameliacatalog booking et cela m'empêche de mettre mon site en ligne ce qui est vraiment très ennuyeux.
Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one-minute video?
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Marko,
The issue I'm facing is with the short code Ameliacatalogbooking and with responsive mode on smartphones' screen.
As you can see on the attached pictures, the layout is ok on bigger screens (2 first pictures) but on the smartphones' screen the short code appears in two columns ( third picture) and the result is that when I'm on my website with my smartphone , it is impossible to use the booking process because it'is impossible to read what is written. The letter about 1.5 and 2 centimers between each of them and the columns are huge (vertically). The booking system works, but only because I know what is written and where I have to click. But for all the other persons, it is impossible to use it.
Could we please help me because it's a big problem for me?
Thank you.
Laurence.
Attached files: IMG_4653(1).jpg
IMG_4654(1).jpg
IMG_4655.JPG
Hello again,
We would need to test this out this looks like a possible conflict but we could be wrong so we need to test this out but we can not since your site is in maintenance mode. Can you please turn this of and let us know when we can test this?
We do not have such issues so this is related directly to your site and we need to check this out.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Marko. It's very kind of you.
Is it possible for you to connect to my website tomorrow morning at 10 am French Time ? If yes, I will put it online at this time so that you can check what's wrong.
Thank you,
Laurence.
Hello again,
We do not work on weekends so we could not reply sooner. Unfortunately we can not specify the time when we will be able to work on your ticket because we work on tickets in order in which they arrive. So as soon as your ticket pops up again we will reply to it. In case that you do not want to set it live in longer period of time you can send us aa staging site so that we can test this there.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
Thank you for your answer. How can I proceed to send you an aa staging site? Thanks.
Hello again,
If you ask how to send this you can just click on private button below and send us link and credentials here. If you ask us how you can create a staging site for that you will need to reach out to your hosting provider.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
Is it possible for you to work on my web site through a redirection?
Please see in attached. Thank you.
Laurence.
Attached files: Capture d’écran 2024-12-16 140853.png
Hi again,
I think it will be much better with that link. Please let know.
https://test.naturosynergie.com/
Thank you,
Laurence.
Hello again,
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
Once again we can not access your site and you did not send us anything that we have asked for so that we can resolve this issues
Amelia does not have any such or similar issue so this is related to your site only so there can be some sort of conflict or similar or perhaps this is only due to your device.
We can not know or try to resolve the issue if you do not give us
In any case without access front end and backend we can not see or resolve the issue.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
Thank you for your help. My website is now online so I think you can access and see if you can resolve my problem with the ameliacatalogbooking short code.
Thanks again.
Laurence.
Hi again Marko,
Here is the temporary link to my website. I'm sorry but I'm not very good at all that things... Thank you for your patience.
https://naturosynergie.com/wp-admin/?temp-login-token=d1c6df03e9a93c162ec5b308e8698abff8ce87801c0eebbed4b7abdf24fa438d&tl-site=74de8599718762dc
Have a nice day!
Laurence.
Hello Marko,
I've finally succeded in fixing the responsive problem on smartphones screens . So you can close this ticket please.
Thank you again for your patience. I wish you a merry Christmas.
Regards,
Laurence.
Hello again,
We are glad to hear that and we wish you a merry Christmas also and all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables