We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After updating to 7.01 dropdown and hamburger menus no longer work.
We tested this by deactivating wpDataTables and they started working again, but we need it activated.
wpDataTables v7.01
Elementor v3.25.11
Elementor Pro v3.25.5
From reading the various tickets on this, I believe you already have a temporary fix and a permanent fix will be included in the next release. Can you share the temporary fix please?
Thanks
Chris
Hi Chris,
Certainly, our developers will add the fix in our upcoming Update - but for now, you can apply this temporary fix right away.
Here are the instructions.
Please find this JS file via FTP on your Hosting WordPress folder, the path is :
..wp-content/plugins/wpdatatables/integrations/starter/page-builders/elementor/js/wdt-custom-elementor-js.js
Upload this edited JS file we attached to the ticket, and overwrite the old JS file.
Just make sure to purge all cache of your Site, to avoid any caching issue - and refresh the page(s) where the issue was and check, it should be fixed.
Let us know if you encounter any issues.
Attached files: 7.0.1 wdt-custom-elementor-js.zip
Kind Regards,
Miloš Jovanović
[email protected]
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Thanks Miloš
I can report that even with the temporary fix applied to 7.0.1, I'm still having a variety of conflict issues with Elementor.
Drop-down menus don't work, and video widgets do not load their videos.
Attached is the output I'm getting in Console.
Attached files: WPDataTables - Elementor Error.png
Hi guys,
Just following up on this issue.
@Peter - The error which you have shown on the console from your browser developer tools, this is the bug for which our developers made that fix for, so it is strange if you applied it and it comes up again.
Our developers released a new Update 7.1 in the meantime, which has the official fix for this bug, that throws the error "elementor is not defined" in the browser developer console.
That is usually manifested by Elementor Navigation menu dropdowns not working, and similar issues like that.
Please update wpDataTables to the latest version 7.1 and purge cache of the Site after the update - just to avoid any 'old cache issues'.
Then refresh the Page and let us know if the issue is fixed on your Site or if you still notice any remaining issue(s).
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables