Hi capkeltiek,

Thanks for reaching out to us.

Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. 

Let me know if it works. 

Hi capkeltiek,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hi capkeltiek,

Thank you, but I wasn't referring to this page. The staging site is a copy of the production site; the difference is that it is not live/production, so we avoid any potential changes on the production site. Here is the link to the instructions – link.

Hi capkeltiek,

Thank you for providing the staging site. It seems that the issue is related to a conflict with the Astra theme. When I switch the theme to the default one (or any other theme), the number becomes visible.

But the "begins" label in the upper left corner is still missing. Let me investigate a bit more and I will get back to you shortly. 

Hello Capkeltiek,

It seems this issue is caused by a conflict with WooCommerce CSS. You can resolve it by adding the following custom CSS:

.amelia-v2-booking #amelia-container .el-input-number .el-input__inner {
    max-width: 100%;
}

Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

If you need help with adding custom CSS to the page, please take a look at this article.

Hi capkeltiek,

That's great news, you're welcome!

Regarding the "begins" label, it only appears for multi-day events because those events have multiple different dates added. However, the label doesn’t appear for single-day events, as it's clear that a single day occurs on that particular date.