We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to prevent double bookings by hiding pending appointments from the calendar. Currently, all new appointments are set to ‘pending’ status by default and require manual approval. However, pending appointments are still visible in the calendar, allowing other users to book the same slot. How can I remove/hide dates from the calendar while they are in pending status?
I’ve already tried implementing various hooks but none have successfully hidden the pending appointments from the calendar. Could anyone advise on the correct hook or approach to achieve this?
P.S to access https://harrydavis.pfgsandbox.com/auction-booking/?auction=2
user: PFG
pass: boxofsand4ven
Hello there,
Thank you for reaching out to us.
Pending appointments are hidden from the booking form automatically and double booking in Amelia is not possible.
Please check what is the the service maximum capacity in services edit service and also in settings appointments settings check if the settings are set properly
Hope this helps.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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