As admin within Amelia (Wordpress WP Admin) I wanted to create a new appointment however after filling in alle necessary information (client name, category, service, employee, date & time) and clicking on Save doesn't bring me the 'Success' message and so no appointment is created. I can't find the issue.
The setting 'Admin can book an appoint at any time' is enabled.
No worries! Your data will remain intact unless you specifically choose to delete it. Feel free to reinstall the plugin and let me know if it resolves the issue. Just make sure the "Delete Amelia content" slider is disabled in the Activation settings.
Let me know how it goes or if you need further assistance!
installing this zip file didn't solve the issue. I am still not able to create a new appointment (service) in the backend console as an admin user. Through the website, so as a customer, it is working.
Even more, in the list of appointsments I only see about 4 appointments while I now it's more that we created as a test. On top, I do see a different amount of services in the Dashboard than I do see on the overall overview of appointments. See screenshots.
Very strange!
If needed I can grant you access to the backend so you can check?
Sure, please provide the WP admin credentials. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
That’s exactly what I was going to recommend. The issue occurred because the previous user had multiple roles assigned, and Amelia saved both sets of permissions. You can go ahead and delete the "old" WordPress user and use this new one instead.
Dear,
As admin within Amelia (Wordpress WP Admin) I wanted to create a new appointment however after filling in alle necessary information (client name, category, service, employee, date & time) and clicking on Save doesn't bring me the 'Success' message and so no appointment is created. I can't find the issue.
The setting 'Admin can book an appoint at any time' is enabled.
Can you please help?
Hi Andy,
Thanks for reaching out to us. I'm sending a fix via WeTransfer to your email address - [email protected]
Please, install it and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Stefan,
can you please confirm this won't overwrite my current install and settings?
Before installing, I want to make sure I don't have to redo everything again?
Thanks in advance.
Kind regards,
Andy
Hi Andy,
No worries! Your data will remain intact unless you specifically choose to delete it. Feel free to reinstall the plugin and let me know if it resolves the issue. Just make sure the "Delete Amelia content" slider is disabled in the Activation settings.
Let me know how it goes or if you need further assistance!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Stefan,
installing this zip file didn't solve the issue. I am still not able to create a new appointment (service) in the backend console as an admin user. Through the website, so as a customer, it is working.
Even more, in the list of appointsments I only see about 4 appointments while I now it's more that we created as a test. On top, I do see a different amount of services in the Dashboard than I do see on the overall overview of appointments. See screenshots.
Very strange!
If needed I can grant you access to the backend so you can check?
Attached files: Amelia-dashboard.png
Amelia-appointments.png
Hi Andy,
Sure, please provide the WP admin credentials. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Andy,
Thanks, but i would need the admin permission since the Manager role is limited and I cant see all the options.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Andy,
I did, i tried both usernames, doesn't work. Even tried with VPN, no luck
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Stefan,
but it's indeed something with the role.
I created now a new admin user and for this one it all works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables